IBM & BPO
I saw IBM signed up another BPO customer for indirect procurement and accounts payable. I always thought BPO made a lot of sense, if the price was right. After all, for most firms indirect procurement is an annoyance they could do without. And as much as we want procurement to be in the board room, it's not going to be there talking about polycoms, pens and paper clips, or projectors.
In fact, I'll go one step further and suggest BPO for indirect procurement might make even more sense for many firms than SaaS. But hopefully there will be enough business to go around for KP & Ketera.
Where will Ariba focus?
